par Nathalie Chanet | Juin 6, 2019 | management-driving-change-en, training-expertise
Training - be an actor of its change and live it betterChange is a state of affairs whose objective may be daily or medium-term. Change is made necessary by the necessity to improve technical, human and/or organisational performance. Effective change must be accepted...
par Nathalie Chanet | Juin 6, 2019 | management-driving-change-en, training-expertise
Training - labour law for managersManaging people to improve operational performance in the short and medium term is a major challenge for a company. Making the right decision is just as important for a manager. It must take into account the political, economic,...
par Nathalie Chanet | Juin 6, 2019 | management-driving-change-en, training-expertise
Training - Successfully complete the annual assessment of the operational performance of its managersConsidering that hierarchical management, called "vertical" as opposed to "transversal" management, is the essential vector for transmitting information, but also for...
par Nathalie Chanet | Juin 6, 2019 | management-driving-change-en, training-expertise
Training - SATISFACTION SURVEYThe survey is the highlight of customer satisfaction evaluation and a crucial moment in the process. Indeed, it allows to make the link between the quality requests of the supplier (taking into account market expectations) and the...
par Nathalie Chanet | Juin 6, 2019 | management-driving-change-en, training-expertise
TRAINING - PROXIMITY MANAGEMENTFront-line managers must cope with the new requirements of their teams in terms of forms of management and communication: relationship to authority, precarious jobs, speed, media, social networks, etc. Field managers are often very good...
